What This Privacy Policy Covers

This policy covers how ChronoTrack treats personal information that ChronoTrack collects and receives, including information related to your past use of ChronoTrack products and services. Personal information is information about you that is personally identifiable like name, address, email address, birth date, or phone number, and that is not otherwise publicly available.

Information Collection and Use

ChronoTrack collects personal information when you register with us, when you use ChronoTrack products or services, when you visit ChronoTrack pages or the pages of certain ChronoTrack partners. When you register with ChronoTrack and sign in to our services, you are not anonymous to us.

ChronoTrack strives to provide notifications to users of relevant content in a timely manner but is not responsible for lost or late notifications.

ChronoTrack automatically receives and records information on our server logs from your browser, ChronoTrack cookie information, and the pages you request.

ChronoTrack uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting.

If you are accessing the ChronoTrack services from a location outside of the United States, you consent to ChronoTrack sending information, including personal data, to, from and within the United States and the location where you are accessing the services.

Information Sharing and Disclosure

ChronoTrack does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ChronoTrack’s terms of use, or as otherwise required by law.

ChronoTrack may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria for example, women ages 18-24 from a particular geographic area.

ChronoTrack does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

ChronoTrack may send you service-related announcements from time to time through the general operation of the service.

You may opt out of such emails by clicking the opt out link in the footer of each email, though ChronoTrack reserves the right to send you notice about your account even if you opt out of all voluntary email notifications.

Children Under Age 13

ChronoTrack does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to use ChronoTrack or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on ChronoTrack. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Children Between the Ages of 13 and 18

We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.


ChronoTrack may set and access ChronoTrack cookies on your computer.

ChronoTrack lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to ChronoTrack’s cookies.


ChronoTrack may contain links to other websites. We are of course not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by ChronoTrack.
Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you. For more information see our Security Statement.

Your account information is located on a secured server behind a firewall. When you enter sensitive information we encrypt that information. Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services.

Changes to this Privacy Policy

Your use of ChronoTrack, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law.

We reserve the right to change our Privacy Policy and our Terms of Use at any time. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them and will indicate at the top of this page the policy’s new effective date. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page.

We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

Contacting Us

If you have questions or suggestions, please contact us at support@chronotrack.com or 1-855-709-4555.

All inbound shipments for repair/returns should be sent to:

6001 Old Boonville Hwy
Evansville, IN 47715

United States

All other inquiries should be sent to:

1795 Dogwood Street, Ste. 400
Louisville, CO  80027