European Support & Upgrade Programs for 800 Series Controllers
If you haven’t upgraded to the new Pro 2 Controller, we can still work with you to repair and upgrade your 800 Series controllers. Here’s what you need to know:
Maintenance of Existing 800 Series Controllers
We will provide repair support for all 800 series controllers S/N 2000 and higher with Revolution Readers until January 1, 2022. After that, repair support will be on an as-available basis depending on the supply of parts.
Upgrade of Current 800 Series Controllers
If you don’t want to take advantage of our Trade-In Offer, your 800 Series Controllers with S/N 2000 and above with Revolution Readers can be upgraded in one of two ways. We can upgrade to TPC 31 using Boxscore 3 for a cost of €550 with modem replacement for €600; or we can upgrade to TPC 31 using Boxscore 3 with all the batteries replaced. This costs €1600 and includes the TPC-31 Upgrade Kit (TPC-31, Wi-Fi Adapter, 4 3.65AHr batteries) on a Serial Number 2000+ Controller, plus parts and labor.
The Future of Boxscore 3
Boxscore 3 is still under development and we plan to offer the following feature set. Upon completion of the set, all future development will be for the Pro 2.
Support for Boxscore 3 will include what is already in the program, plus:
- Basic Remote Status
- Power Source
- Battery Status (including percentage if possible)
- Antenna Status
- Immediate Mode Status
- Wi-Fi Power Status
- GPRS Power Status
- Report Alerts
- Basic Remote Control
- Change Event Name
- Change Point Name
- Change Immediate Mode State
- Turn Wi-Fi power on/off
- Turn GPRS power on/off
- Acknowledge Alerts
- Set Manual Marker
- Zero Counts
- Ping Controller
- One Defect Fix related to sometimes power cycling the modem when disconnected from GPRS
- Remote Messaging from Middleware
All upgrades will have a warranty of one year and timers are expected to cover the shipping costs to and from ChronoTrack.
Reach out to firstname.lastname@example.org today to get started!